Customer Relations

Customer Satisfaction Survey (NPS)

Measure satisfaction, service quality, and recommendation score after service delivery.

From request to follow-up

Customer feedback after a delivery, project or service.

Customers share satisfaction ratings, recommendation scores and comments in one form.

Review low scores alongside comments and export recommendation responses for NPS analysis.

Choose response types, options and required fields. Add rating, choice, text or file questions as needed.

Set when critical-response notifications are sent and which email address receives them.